New Lawn Ottawa

Ronlad _{on Google}

Aug 20th, 2022

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Sod installation, Grass seeding, Lawn care, Walkway landscaping

C. C. _{on Google}

Aug 19th, 2022

I was disgusted with this company. I was interested in paying for services from New Lawn and quickly found out that the staff often go unpaid. A close family friend of mine had grass put down on their lawn. And overheard multiple employees concerned about wether or not they would see their paychecks. I spoke with some of the staff and they expressed how many people have come and gone from the business due to not being paid.This company often fires their employees shortly after they provide labor and do not ever pay them. I would never want to receive services from a place that tries to profit from free labor. As I never requested services I did not waste my money and contribute to free labor. But i truly hope this place gets audited. As these young men and women work very hard and shouldn't have to chase their employer for their pay. Services: Outdoor step construction, Artificial turf installation

Emma Brown _{on Google}

Apr 14th, 2022

I had signed a contract and paid a deposit for a may 7th sod install. Had zero communication up until today (despite my repeated voicemails/emails). Have finally been told I'll receive a refund. I would have been very understanding had there been a health emergency or some other issue preventing the work but with zero communication it's hard to have sympathy. An auto reply on emails or updated voicemail message explaining the situation for example would have helped. Instead I am left with a mudpit of a backyard and feeling of being scammed.

Dyan Castro _{on Google}

Apr 13th, 2022

My sister put a deposit for a new lawn and only to find out that Andrew broke the contract and didnt show up as scheduled. No communication or follow up was done. They were left waiting for a call even if its to reschedule. So apparently, this business owner decides whenever he wants to come get the job done and very inconsiderate of your time. My sister requested for a refund and is taking their time to get back to you. Beware of this company and always check Better Business Bureau if they are legit. This was a scam and a waste of time. Find a well known reputable company that honors the contract.

tyler spurvey _{on Google}

Sep 9th, 2021

Critical: Professionalism, Quality