Shoppers Drug Mart

I recently visited this place, and I was disappointed to discover that they do not provide a public washroom. As a petson who visited pharmacy, this put me in a difficult situation. I believe it's crucial for businesses to prioritize accessible restroom facilities, especially for customers. When I raised my concerns with the staff, I felt that they lacked empathy and didn't offer any alternatives. They told me to go to McDonald's! I strongly urge Shoppers Drug Mart to reconsider their policy and provide public washroom facilities to enhance the overall customer experience and accommodate the needs of customers, especially the ones with the child.
May 19th, 2023

Worse experience ever I've had, 3 times they forgot to deliver products after being told 3 times it's on its way!
Apr 22nd, 2023

The worst shoppers drug mart in Ottawa . Avoid if you can . Very lazy and rude employees with the worst culprit being some guy day manger . They never have any cashiers open but always a cashier trying to force people to use the self checkout . They dont take cash there because they installed the cheap machines so if you have cash or want to buy lotto you have to wait until someone finally comes to open the cash and are very rude while doing it. They are always poorly stocked compared to other stores also . They also refuse to follow the new lotto rules set by OLG and are in the dark ages . Just a horrible shopping experience
Apr 22nd, 2023

I came to this location with my toddler to get an Rx for pink eye, and after an awful experience at the nearby Rexall, the pharmacist here was so wonderful. T. Patel let me know the OTC antibiotic was out of stock and immediately offered to write a prescription. I was in and out within 15 minutes. Thank you for such great service!
Mar 18th, 2023

I am always impressed by Adam, who handles intakes at the pharmacy counter. He is friendly, very professional and efficient. He is a valuable asset to this location of Shopper's Drug Mart. Marva Black
Jan 26th, 2023