Kiddie Kobbler

Edit: I had to drive a long distance to return in Richmond Hill store, staff onsite were polite and cooperative and processed the return quickly. I'm changing stars from 1 to 3. Initial comment: I bought a pair of shoes for my son and were told if it doesn't fit return it to any branch and get refund. I went to fairview mall because it's closer and they say it's not possible. You need to go to original store. Very customer unfriendly business. Lots of inconvenience.
Dec 3rd, 2022

Amazing service and cool shoes!! I highly recommend
Nov 27th, 2022

I had a very pleasant experience at this location. I brought my son in for new shoes and I had very goodbamd helpful customer service. Even though the store was busy with customers I did not have to wait very long - just 2 minutes. The staff member was very helpful and gave good recommendations. ATTENTION: For customers to Kiddie Cobbler for the first time, expect the store to be busy and you will need to be a little patient for service. Kiddie Kobbler is the best shoe store for young kids and is usually busy
Mar 30th, 2022

I had an amazing experience where the store went above and beyond to stand behind the quality of the products they sell. Thank you! I will be a repeat customer for the excellent service and knowledgeable staff.
Oct 7th, 2021

Will give 0 if I could! The guy and I am assuming his wife who own the store are probably going through a breakup or something. The guy didnt even care about the fact that he stood me for a good 20 minutes and not showing up. Finally he came from the back (storage area) like nothing happend and said: may I help you?! I mean I hated myself that moment thinking that I could have left. But the fact that they carry good types of boots made me tolerate his behavior just because of my kid! Now I am thinking I will pay more money to purchase the same boot online than going to their store! I know business is going down and people are angry during COVID. We all are. But come on! At least, try to be nice to those who try to save your business by buying your merchandises!
Dec 30th, 2020