Festival Hydro Inc.

I have great customer service with the team! Thank you!
Feb 7th, 2023

I'm being charged $50 for a "deposit" every month, $60 for "delivery", plus other fees. This is BEFORE usage. Two people who work full time spending $340 on hydro in one month, more than 50% in additional fees, is just disgusting. You should be ashamed
Nov 24th, 2022

If only we had any choice about what hydro company we used, we would never pick festival. The customer service is fine, but I've lived in many cities and NEVER have suffered with less reliable hydro. We lose hydro for several days a year (not consecutively, but often for 8+ hours in a day) and it almost never correlates with a storm or an accident. The transformer on my street has blown several times in the last 4 years but clearly the repair work isn't holding up.
Jun 20th, 2022

Very disappointed with this hydro service. I called to have the hydro lines wrapped so our siding guy can work safely. The lady in the office said they dont do that anymore. She said the only option is to have a crew come out to turn power off and then reconnect it when they where done.
Feb 24th, 2022

Suggest you publish your business hours on your website as it simply says 24 hours, but the business office is not open until 9. Also, on the telephone, the recording says closed but not the open hours. Frustrating.
Jan 27th, 2022