RYU - Queen West

Bad customer service. I have tried to make a return for 1 week. Since my first email, they were supposed to send me a Shipping Label, no answer. I have tried the support form (2x), support email (2x), and Messenger (2x). No answer. They deleted my comment on Facebook, so somebody somewhere must have read my messages. Great products, very bad customer service. Never again.
Mar 26th, 2022

You gotta love RYU. I loved the service, the clothes and the staff were very welcoming. A must-go-to place for athleisure clothing in Toronto.
Mar 15th, 2022

The RYU brand itself (Respect Your Universe) has surpassed my expectations ever since I discovered them in 2016 at a fitness conference in Toronto. As a personal fitness coach, what I wear matters because I need to be comfortable to demonstrate the exercise movements and when need to run from client to client. Amazing quality is reflected through garments and the staff. The RYU Queen Street location, the first physical in store in Toronto, is clean and well organized. The staff is always beyond helpful and patient as you try a bunch of clothing options that will work for you. No pressure sales. If you're in town, definitely worth the visit and get at least one or 2 items. The products last and feel great.
Feb 23rd, 2020

Love the clothes and especially what the brand represents. Also incredible customer service.
Jan 30th, 2020

Wonderful service, great representation and very kind staff. I love how their items ( specifically women) are colourful and vibrant. Definitely will be coming back to shop and will check out their classes on a Monday and Tuesday !!
Dec 30th, 2019