Spin Master

I had an issue with a toy. Customer service quickly responded to my email and acted quickly. In tough economic times, I'm impressed that a company still stands behind their products this well. Both consumers and producers are under pressure. I will definitely base future purchases based on this experience. My son was ecstatic with the replacement. And, even though I reside in another country, the turn around time was amazing. Thank you and keep up the great work.
Feb 2nd, 2023

Great Co to work
Aug 11th, 2022

Apr 26th, 2022

Hi. We got a dino dig sand toy. 4YO dug out the dinos, 1 of 3 dinos had 2 left legs. 'Defective' product. Emailed company, they said it wasn't in production anymore & offered us a sub $3 gift. Why not just send a different dino or voucher for a new single dino toy? The stores still have it in stock. E gift card? Don't want $20 worth of merch, but a $2.75? gift that they are likely paying 10 or 20 bucks to ship...... seems like it could be done cheaper/better. Why does the shipping company get a better outcome than the customer?
Feb 10th, 2022

bright, clean and fun office space it's really dependent on your team, but a great place to work too!
Jan 13th, 2022