Montauk Sofa

Not worth the money. We are really trying to purchase Canadian made goods whenever possible, but this experience with Montauk is making me second guess that choice. This purchase was made summer 2021, delivered winter 2022. We ordered a modern sectional. We were told the lead time would be 6+ months, which is understandable considering it is a custom made piece + supply chain disruptions bc of Covid, etc. Montauk presents themselves as being a high end, luxury furniture store. Our experience did not reflect this. We went in 3 times over the course of 2 months to select a sofa, fabric, finalize dimensions. Every time we went in, the price for the same item went up. And this is not a cheap piece of furniture. The price quoted initially, compared to what we ended up paying was a difference of several thousand dollars, which the salesperson was not up front about when providing us with a quote. For example, we selected a heavy grey fabric for the upholstery. A week later, we received an email saying that because the material was too thin (which is ridiculous, it was quite heavy) they were going to have to add a second layer of fabric so the material wouldnt slide around. Upon receiving the couch and unzipping the cushions, there was no second layer of fabric. They charged an extra $900+ tax for this. *** update: We have now had this couch for 6 months. The fabric on the seats bunches up, the cushions look like they are stuffed with different quantities of filler and appear different sizes. The feather stuffing has started poking out of the cushion fabric and I need to vacuum the cushions every few days so it doesnt look like a bird died on it. Honestly what a terrible experience, literally buy your furniture from anywhere else.
Jan 17th, 2023

Cool sofas and helpful staff
Nov 18th, 2022

Very nice...
Sep 16th, 2021

We wanted a quality sofa for my new home. We have been waiting five months. This is way longer then the original time frame that was promised. We still don't have a delivery date. communication is only one way, my husband contacting the store to get an update, they never call back, are rude and unapologetic. we were given the impression that there is only one truck available to make deliveries in the entire province. I would expect so much more when you spend $15k on a sofa. can't speak to the quality as I DON"T HAVE MY SOFA YET.
Sep 24th, 2019

Jul 3rd, 2019