Hone Fitness Queen & Carlaw

May 18th, 2023

The actual gym is fine. Had one treadmill randomly shut off on me in the time spawn of 4 years. The business practices they've used over COVID and their general cancellation fee for non-committed members is unacceptable. If you get the non commitment plan which you pay extra. Why would you think you pay extra, well under the assumption that you can quit at will, "Non-commitment" Right? Wrong, you have to give a 45 Day notice. And if you decided to quit at will, you immediately get charged 3 biweekly payments of $67. It's almost like when you try to quit you get charged for quitting as if you were a committed member. It makes sense as to why you're only able to do this online, since you'd have a lot of vocal customers at the receptionist desk.
Apr 14th, 2023

Feb 26th, 2023

The gym is ok. Horrible customer service. Wont let you cancel your membership and harasses you for payment; months after providing notice of cancellation. Do yourself a favour and go to Dwell/ GoodLife
Jan 31st, 2023

Good location, decent weights and great selection of machines.
Jan 28th, 2023