Penwarden Jewellery

I purchased an exquisite Ruby ring today with the help and patience of Rachel. I felt no pressure, got a delicious espresso, and felt extremely accommodated. Im super grateful, and when the topic of buying jewelry comes up, Ill definitely look forward to recommending Penwarden.
Dec 5th, 2022

Top-notch client service --Rachel is a delight to work with. The collection is beautiful and they're great at making sure you get what's right for you.
Oct 13th, 2022

Very friendly and knowledgeable staff in a relaxed setting.
Jul 1st, 2022

4.5 stars for sure! I happened upon Penwarden a few years ago when I wanted to remake my engagement ring for my 20th anniversary. I had never wanted a ring but my then future husband insisted so we settled on a small stone in a simple setting. I rarely wore the ring and thought if I could remake it I would feel more comfortable wearing it. As it turned out I didnt wear the remake either not because I didnt like the ring (I had many compliments on it), I just came to realize Im not a ring / jewelry person. So 5 years forward for my 25th anniversary I went back to Penwarden this time to see if we could use the stone to make something I would wear. As I liked the design of the ring the lovely ladies (Marlene and Natasha) suggested we keep the design and make it into a pendant. I loved the idea! When I picked up the pendant it was stunning. However it would not lay flat on my neck with the chosen chain. It kept flipping due to the weight. Penwarden staff worked with me to find a solution. The original pendant was so lovely and while the pendent I ended up with is beautiful I was initially disappointed because I saw the other design first. As it turns out I absolutely love the pendent and wear it every day. Im so happy to have my original engagement stone with me in a piece I love to wear. I cant thank the staff at Penwarden enough for the patience, kindness and hand holding. They even went out of their way to deliver the finished product to my house when time was of the essence. I highly recommend them for their original pieces and for any remodelling you might need. No piece is too big or too small. They treat you like youre special!
Jun 13th, 2022

Excellent customer service and quality work. Thank you to Natascha who was wonderful to deal with and very knowledgeable in helping me get repair work done on some very sentimental earrings that I thought were broken for good.
Jan 25th, 2022