Harry Rosen

May 12th, 2023

May 4th, 2023

I bought a $2000 Canada goose jacket from Harry rosen Eaton center mall when the seems started to fall apart within 2 months talk to the manager Lynn who. Promised that she would replace the jacket and even order the jacket which took a week to arrive once the jacket arrived. I went to the store to pick the jacket up and was refused the new jacket. Instead they said they would repair the old jacket which once again was less than 2 months old. It took them two Attempts at the repair and to be honest i'm still not satisfied. I'm not a rich man. I'm a hard working construction worker who works hard for my money for a high end store like Harry rosen to not replace a jacket that someone has worked a Long time and saved for. Is a disgrace I can't believe they would do this to somebody? I traveled 2 hours to pick up the coat and when I got there they took me in the back and brought the biggest man in the store to. Intimidate me into accepting that they were repairing the old jacket against my will. I had no say and felt hopless. I hope this comment saves someone the heartache and agony that I went through. They call them selves Boss men's wear is the biggest joke of it all
Mar 15th, 2023

I don't post often but I have to give people a heads up Harry Rosen at the Eaton center is the worst store I have ever been to. I bought a $1800 jacket to started falling apart within 2 month witch can happen and I don't blame them for that, but when I talked with the manager Linn who said she would exchange the jacket but had to order one in my size it would take a week witch again is fair. When I was told to come pick up the jacket they took me in the back room with the biggest guy in the store to try and Intimidate me and you're taking a repair they told me I was not getting the jacket they ordered for me and that I was getting a repair or nothey told me there was nothing they could do with a jacket that would have already been worn. I said why would they try to sell a warm jacket? What type of store is this? I thought it was a high end men's fashion store. In The end I had to leave was a sub par repair that took them more than one. Try if you're going to save your money to buy a top end jacket. Do not go to Harry rosen Eaton center please go to any other store. When I read this message I was embarrassed for the store that's a shame but they did that to somebody will get theirs 10,000 followers follow 10,000 followers who follow 10,000 followers it's not like the olden days where you can just rip people off or take people in the back and try to intimidate them.
Mar 5th, 2023

Feb 15th, 2023