Call It Spring

The company is trash. Dont shop here. They dont have a customer service hotline.
May 20th, 2023

From the et centre store, I recently purchased a pair of shoes. I discovered the shoes don't match when I got home. Consequently, I went to the store to exchange, but they refused to do so even though I have the receipt. The shoes are for different feet, so I can't even wear them. The man struck me as acting in an insensitive and discriminatory manner. He claimed that without the boxes, he would be unable to swap the shoes or provide the appropriate match. He even has the nerve to advise me to try a different store to see if they can exchange for me. He said my only option contact customer service. During our conversation, he didn't even turn to look at my face. And imagine his the manger of the store and treat his customers in a racism way.
May 3rd, 2023

Level 2 store is the best location, especially Marianna who made my experience great!!!
Apr 20th, 2023

Great customer experience at this location Mariana the sales associate was really helpful. It had come down to buying shoes at this location or at Aldo aacross. But the superior customer service exceeded my expectation. Keep it up.
Apr 2nd, 2023

I bought a pair shoes with markings on it this May 2023 at 6:52 PM, from level 1 Eaton Centre store #3050. The store was almost closing that day, and didnt had a time to check whether there is a marking on it and the lady in the cashier didnt even give me a printed receipt. I went to return the shoes on the same store after 5 days since I ve bought it because I figured that it was too high for me to be used on a wedding in June and the manager refused for me to return it because of the marking they said ive already worn it, but i didnt at all- the wedding is in June and this month is May. The personnels dont quality control on their products. On the other hand, I would like to give a big appreciation in their other store in eaton centre store level 2, store ID 3143, because they have understood my situation and was able to help me exchange it for another pair of shoes. Even their cashier there didnt understand why I was not given a printed receipt. Dont buy your shoes on Level 1, buy it in Level 2. They have the all selection of shoes anyway.
May 6th, 2023