Josephson Opticians

I worked in that mall from 2010-2017, got my new scripts & needed new glasses, was in the area & remembered this cool looking location & decided to pop in to see if it still exist. Met Pani the Manager who was very professional & extremely helpful, told her I was looking for something in particular that suits my personality. She was super patient showed me almost the entire store, I finally ordered the one that spoke to me... picked it up & loved it, about a week later I completely forgot to mentioned that I needed transition lens & was thinking I'd have to pay an arm & a leg to get this sorted, i popped back in to see Pani & was in full on panic mode, she addressed my concerns with ease & said it can be easily rectified. I will definitely be returning & so will all my friends & colleagues. Pani is your best asset, don't ever let her go. An Extremely satisfied customer
Apr 14th, 2023

It was my first time at Josephson. Dr. Kimberly and Panooyeh from the front desk were very helpful in allocating a time and were great in proposing the right solution. Will be returning there for my future checkups.
Apr 8th, 2023

Got my annual eye exam done by Dr. Kimberly Chan. Professional, friendly and very helpful staff. Will be returning for future eye exams.
Apr 7th, 2023

Exceptional service. For the past 20 years or so I have purchased my glasses at Josephson. Their purchasing agents always manage to find unique round frames. At this location I often deal with Pani. She is friendly, professional and knowledgeable. In a recent visit I commented that my fave pair of glasses broke years earlier. Pani suggested that I bring them in to see if Josephson could fix them. She sent them off somewhere. The broken piece was soldered. Pani then suggested that she could send them off to be polished and buffed because the black plastic had turned white bc of dryness I guess. Two weeks later she messaged me a picture of my glasses: they looked brand new. I have had these glasses since 1989. Thank you for bringing my favourite pair of glasses back to life, Pani. You're amazing. This is why i've shopped almost exclusively at Josephson.
Apr 7th, 2023

To be honest: we didnt buy anything or received any consultation regarding products; we just have had an big issue with our glasses (lens popped out of the frame) and we could get a quick help from the store manager. On top: a new case! Very friendly and helpful! Amazing and many thanks for that!
Sep 16th, 2022