OLS Partners
Hours
Chamber Rating
-
(Translated by Google) If you need help with spending your money, then you should come here. But for example, if you need to pay taxes (as little as $), then they will squeeze a bunch of taxes out of you here, and in general, they give the impression that they don't care about customers. If you want to save money, look for another company! (Original) . ( $) . !
Apr 17th, 2023 -
Ivan Perehiniak
I needed to file my first taxes in Canada. Roxolana has helped me and pointed out some important aspects connected to filling taxes in Canada. Make sure you book an appointment in advance.
Apr 9th, 2023 -
Dmitry S
Unexpectedly faced with outright rudeness from both representatives of the company. I am a newcomer in Canada and wanted to file a tax declaration. I've asked if the company has the ability to take on new customers and received an affirmative answer, agreed on a price, and submitted my information. However, the company does not get in touch to agree on the timing and clarify some questions. When I called to clarify these points, they spoke to me rudely and said that they did not have time to answer all the letters and that I had allegedly already written 10 letters. Although, there were only 3 of them: one to agree on the service, one with the data on my application, and one with additional questions to understand how we are working further. When I tried to ask why they communicate with me like that, they simply told me that they were removing me from the list and that I should look for a new accountant. I'm just in shock, I did not expect such rudeness and unprofessional behavior. If you do not have the opportunity to deal with new clients, you can just say it politely at the beginning, and not waste my and your time. I do not recommend it. Answer to response from the owner: Overloading does not give the right to impolite communication - this is unprofessionalism. Yes, I am also a newcomer from Ukraine, but this is not volunteering help at all - it was a service for money, so I dont understand this attitude doubly. If you don't have time to explain the process to new clients, you should just prepare a description of the process in advance instead of ignoring clients. Thank you, I found another accountant, cheaper and who not so busy to communicate politely. Good luck.
Apr 21st, 2023 -
Svitlana Churina
It's my second year filing taxes with OLS Partners. Last year, they did an amazing job. Olga, the accountant, is very polite, professional, and will go above and beyond to file your taxes to your benefit. I've changed many accountants, and OSL Partners provides the best customer services without exaggeration. Thank you for doing a great job!
Apr 4th, 2023 -
Olena Ostapchuk
Knowledgeable and reliable professionals. Fast and friendly service. Highly recommended! Thank you, Olha and Roksolyana!
Apr 2nd, 2023
Contact Info
- 416-268-1908
Questions & Answers
Q What is the phone number for OLS Partners?
A The phone number for OLS Partners is: 416-268-1908.
Q Where is OLS Partners located?
A OLS Partners is located at 2445 Bloor St W Unit 27, Toronto, ON M6S 1P7
Q What days are OLS Partners open?
A OLS Partners is open:
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 9:00 AM - 6:00 PM
Q How is OLS Partners rated?
A OLS Partners has a 4.1 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
OLS Partners
Overall Rating
Overall Rating
( 9 Reviews )on Google
(Translated by Google) If you need help with spending your money, then you should come here. But for example, if you need to pay taxes (as little as $), then they will squeeze a bunch of taxes out of you here, and in general, they give the impression that they don't care about customers. If you want to save money, look for another company!
(Original)
. ( $) . !
Ivan Perehiniak on Google
I needed to file my first taxes in Canada. Roxolana has helped me and pointed out some important aspects connected to filling taxes in Canada.
Make sure you book an appointment in advance.
Dmitry S on Google
Unexpectedly faced with outright rudeness from both representatives of the company.
I am a newcomer in Canada and wanted to file a tax declaration.
I've asked if the company has the ability to take on new customers and received an affirmative answer, agreed on a price, and submitted my information.
However, the company does not get in touch to agree on the timing and clarify some questions.
When I called to clarify these points, they spoke to me rudely and said that they did not have time to answer all the letters and that I had allegedly already written 10 letters. Although, there were only 3 of them: one to agree on the service, one with the data on my application, and one with additional questions to understand how we are working further.
When I tried to ask why they communicate with me like that, they simply told me that they were removing me from the list and that I should look for a new accountant.
I'm just in shock, I did not expect such rudeness and unprofessional behavior. If you do not have the opportunity to deal with new clients, you can just say it politely at the beginning, and not waste my and your time.
I do not recommend it.
Answer to response from the owner:
Overloading does not give the right to impolite communication - this is unprofessionalism.
Yes, I am also a newcomer from Ukraine, but this is not volunteering help at all - it was a service for money, so I dont understand this attitude doubly.
If you don't have time to explain the process to new clients, you should just prepare a description of the process in advance instead of ignoring clients.
Thank you, I found another accountant, cheaper and who not so busy to communicate politely. Good luck.
Svitlana Churina on Google
It's my second year filing taxes with OLS Partners. Last year, they did an amazing job. Olga, the accountant, is very polite, professional, and will go above and beyond to file your taxes to your benefit. I've changed many accountants, and OSL Partners provides the best customer services without exaggeration. Thank you for doing a great job!
Olena Ostapchuk on Google
Knowledgeable and reliable professionals. Fast and friendly service. Highly recommended! Thank you, Olha and Roksolyana!
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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