Babaton

5/5 Had an amazing experience here with a return and purchase. Much better compared to the Aritzia store.
Aug 23rd, 2022

I have placed huuuuge orders at this store and the staff were always very friendly. The manager (I forgot her name, it was an Asian girl) has been really kind with her service whenever I went in. I ordered things when I was out of country and they held on to the items for me for a month until I returned :)
Aug 16th, 2022

Always excellent service & selection. More comfortable vibe compared to the busy/big aritzia downstairs. Love coming here x
May 26th, 2022

Angel is actually an absolute angel. she was really friendly and super helpful without any pressure to purchase. definitely gonna shop here in the future instead of dealing with snobby aritzia people
Nov 3rd, 2021

not sure how to explain how horrible their customer service was. I purchased an item 2 weeks ago that I originally exchanged for the colour and they were hesitate to take the item back- even though I asked for a store credit just to buy something else that day. An associate asked the manager if I could get the store credit and she shook her head saying no. (The item I was retuning is still in season and on the shelves- how logical is that). I have had pretty great experiences at aritzia with their customer service but this store has absolutely shocked me. I ended up taking my stuff to aritzia and had no issues getting other items and the staff was much more willing to help. Management definitely needs to be reconsidered here, has potential to ruin reputation of the brand.
Jun 15th, 2021