Carter's - OshKosh B'gosh

Affordable pricing and a great selection of clothes for children.
Aug 9th, 2022

Good Selection for kids. Nice offers from time to time.
Apr 24th, 2022

Nov 21st, 2021

Super cute
Nov 8th, 2021

I placed an online order 2.5 weeks ago, assured by the manager it takes 3-8 business days to arrive. It has now been 11. I have received 3 notifications that it's ready for pickup (2 emails and a text) and have called/shown up at the store multiple times to nothing. After getting the runaround and no straight answer from anyone via email customer service, I spoke with someone on the phone today who actually said "sorry everyone is new here we don't know where things are" I understand that companies have different structures (online vs. in store) - but if you can ship to store, you should be able to fulfill a refund from the store level. I finally had to call consumer relations who was able to issue a refund immediately. Something that instore/online customer service was not able to do after multiple separate requests. If you're under any sort of time crunch, and don't want reliable tracking/shipping and uninformed staff - this is the place to go. Otherwise, avoid.
Sep 20th, 2022