COS

Clean place . Expensive store . Employees are not around ??
May 3rd, 2023

Good stuff, good service
Apr 29th, 2023

Jan 2nd, 2023

Nov 21st, 2022

Since yesterday, March 30rd, COS offer 25% off for almost everything in store. I am so happy to shop yesterday and today at Carrefour Laval, LAVAL, QUEBEC, CANADA. This evening I was trying to ask cashier if possible to do price match for my last week purchasing, she said I need to return those items first, then re-Buy them, she will give me 25% off. I am so happy to know that I can have 25% reduce then I will buy more, meanwhile I was thinking as a global brand why they set up price matching system so complicated ? As my respect, I told that cashier, I do not wanna waste my time come back again, Ive shopped two days in your store, I will go to grab exactly same items to pay it today, then return them with my last week receipt. She let me go to take those clothes. Unfortunately, everything is not go through as what I planned, she refused to return when I was paying, she keep on saying that I need you bring your clothes from home, and I saw you purchased today, I wont refund you. I questioned her whats the differences ? Those are exactly same products, same colour, same size, same code, why you wanna waste my time? She just keeping her mind, so inflexible. She might think she is doing her job properly, but as what I see,she is simply short-sighted person, specially when she told me that she is the only store manger for this location. As a small business owner in Canada, I allow my employees inflexible, even not smart, but wont be my manager level. Today she didnt just lose sales, she lost a loyal customer, also get this customer complain.
Apr 11th, 2023