Best Western Laval-Montreal

May 24th, 2023

Htel is not family friendly despite their website claiming otherwise. Accommodations are lacking. No common space to converse, breakfast area is completely closed off outside breakfast timeframes. Common area above pool is not accessible (hotel staff claim its structural integrity is in question???) and area adjust to pool is ribboned off. This hotel is not accommodating. It was noted that guests were forced to congregate outside vs inside and on some occasions the staff where caught filming guests. The hotel staff is rude, uninviting and seems to enjoy creating friction with guests. Avoid this hotel at all costs.
May 17th, 2023

Rooms were clean and cozy. However the facilities were unavailable : the bar (engineering issues) and open concourse (given no apparent reason for it to be roped off). We were a group of parents and kids that could not gather anywhere, other than the parking lot. Front desk was not very patient with children. Avoid unless you want a place to rest your head for a quick overnight stay in your room.
May 11th, 2023

(Translated by Google) Beautiful, very clean, welcoming hotel. Bedroom suite with interior balcony overlooking the swimming pool and all facilities and large. wow. Breakfast very good. The only thing a lot of children running in the hallways and screaming very early in the morning. (Original) Bel htel trs propre accueillante. Chambre suite avec balcon intrieur vue sur la piscine et l'ensemble des installations et grande. Wow. Petit djeuner trs bien. La seule chose beaucoup d'enfants qui courent dans les corridors et qui crient et ce trs tt le matin. Rooms: Belle suite avec balcon intrieur
May 9th, 2023

(Translated by Google) Good place, hearty lunch for all tastes. Toilets clog easily. (Original) Bonne place, dejeuner copieux pour tous les gouts. Les WC bouchent facilement.
May 8th, 2023