Olux Hotel Motel & Suites

(Translated by Google) Room with bad smell even in the non-smoking rooms owner very uncourteous the only positive points are the employees at the reception who do their utmost possible a friend of my wife came to visit us and the owner kicked us out and did not want to refund us no understanding he wanted to charge us 100 dollars more so that she stays on visit (Original) Chambre avec odeur dsirer mme dans les chambres non fumeur propritaire trs peu courtois le seul points positifs est les employs la rception qui font leur gros possible une amie ma femme est venue nous visiter et le propritaire nous a mis dehors et a pas voulu nous rembourser aucune comprhension il voulais nous charger 100dollards de plus pour qu elle reste en visite
May 24th, 2023

If youre from Toronto dont go here. If you dont speak French they wont let you in. I swear to God me and my friend came from Toronto and these guys didnt let us in!! They never gave us any explanation. A white guy with long hair and an Asian guy didnt let us in. They said their manager said so Montreal is the most racist place ever and this is why nobody likes you guys
May 19th, 2023

May 19th, 2023

(Translated by Google) Very bad experience, this is a place to avoid. The room was miserable and the smell of smoke very strong. We stayed there for about 5 minutes and we decided that it is not possible to spend the night there. The lady who was on duty did not agree to make us change rooms, she lied to us that there are no more rooms available. She also said it's impossible to get a refund. I discussed with my husband and decided to go elsewhere. Returning to collect the money deposited as a guarantee, we found the lady offering the key for a room to a newcomer. And she always told someone on the phone that there were still rooms available, that he could come. So she lied to us without hesitation, just so she could keep the money. When we told her "so, you have rooms available", she simply turned her back on us. In this way, we lose customers forever. (Original) Trs mauvaise exprience, c'est un endroit viter. La chambre tait misrable et l'odeur de fume trs forte. On y est rest 5 minutes environ et on a dcid que ce n'est pas possible d'y passer la nuit. La dame qui tait de service n'a pas accept de nous faire changer de chambre, elle nous a menti qu'il n'y a plus de chambres disponibles. Elle a dit aussi que c'est impossible d'avoir un remboursement. J'ai discut avec mon mari et dcid d'aller ailleurs. En revenant pour rcuprer l'argent dpos comme garantie, on a trouv la dame en train d'offrir la cl pour une chambre un nouveau venu. Et toujours elle, au tlphone, annonait quelqu'un qu'il reste des chambres disponibles, qu'il peut venir. Elle nous a donc menti sans hsitation, juste pour pouvoir garder l'argent. Quand on lui a dit "donc, vous avez des chambres disponibles", elle nous a simplement tourn le dos. De cette manire, on perd les clients pour toujours.
May 14th, 2023

(Translated by Google) It shouldn't even be a choice, I'd rather sleep in my car. We booked a room and just the smell when we opened the door, we would never have slept in it. And classic they do not want to reimburse even if we have only been there for 5 minutes. Never go there (Original) Ca ne devrais meme pas etre un choix , jaimerais mieux dormir dans mon auto . On a reserver une chambre et juste lodeur en ouvrant la porte jamais on aurais dormi la dedans . Et classic il ne veulent pas remboursser meme si on y a ete seulement 5 minutes . Ny allez jamais Safety: Non
May 9th, 2023