Sécurité Landry

(Translated by Google) Thank you for your excellent service and I am very happy with my purchase (Original) Merci pour vontre excellent service et je suis tres contant de mon achat
May 23rd, 2023

(Translated by Google) Nice team, very good service. I recommend you. (Original) Belle quipe, trs bon services. Je vous recommande.
May 13th, 2023

(Translated by Google) A very good website for the purchase of arboriculture tools. Lots of great promotions. Sometimes, order preparation times are a bit long, for example, to make splices at the end of climbing ropes. On the other hand, the customer service is impeccable and offers very quick responses; Thank you LYA LANDRY! (Original) Un trs bon site internet pour lachat doutils darboriculture. Beaucoup de belle promotion. Des fois, les dlais de prparation de commande sont un peu longs, par exemple, pour faire des pissures au bout des cordes de grimpe. Par contre, le service la clientle est impeccable et offre des rponses trs rapides ; merci LYA LANDRY!
Apr 27th, 2023

(Translated by Google) I love the team, they are always present and one of the few family companies left! I highly recommend thank you! (Original) Jadore lquipe , ils sont toujours prsent et une des peu compagnie familiale qui reste! je recommande fortement merci!
Apr 22nd, 2023

(Translated by Google) If you are only a small company, you run a very big risk of being badly served, treated with disrespect and even insulted. 2 years ago, ordering a telescopic pole that was not their house pole had been very difficult for them, with good reason, due to the merger between Notch and Silky Companies. But they blamed me for ordering problems. More recently, I realized that they were acting in a way that did not comply with Quebec rules when making special orders. Car Scurit Landry even allowed itself to charge the entire cost of a special order including delivery costs (see attached photo) and when I asked that this order placed at the beginning of May of this year be guaranteed to be arrived in December of this year and that I did not like the e-mail claiming that they can act in this way and that no matter the delay I will never be able to cancel or obtain a refund if the pole is late in arriving, the son of the owner told me I was playing the victim and threatened to withdraw my Co. discount. His tone was arrogant. However, they knew that they were acting improperly because shortly after the first draft of this notice they stopped this practice! The recurring way of brewing me from the son of Dany the owner being unacceptable, I then called back to discuss this and ask if in the end he would not prefer to close my account if he was unable to treat me with respect, he replied that he was closing my account immediately! I have never been treated so abjectly. But having the monopoly in this field in Quebec they do it anyway! And I bet they'll push the obnoxious to say that I was the one who gave them an ultimatum to close my account when all I asked was if they'd rather treat me with respect or close my account? Of note, the telescopic pole that they have never been able to guarantee me receipt within 6 months was received in a few days when ordered elsewhere The web manager, Carl contacted me following the first draft of my review here and he asked me what could be done for me to agree to come back as a customer with them? I replied that Dany is calling me to tell me that he will no longer allow his son to brew and insult customers. NB not to tell me that he never accepted it since he already did it to me in front of his father but to tell me that those times are over. Of course I still hadn't gotten that phone call two weeks later! (Original) Si vous ntes quune petite Cie, vous risquez fort gros dy tre mal servi, trait avec manque de respect et mme insult. Il y a 2 ans commander une perche tlescopique qui ntait pas leur perche maison avait t fort difficile pour eux, avec raisons, pour cause de fusion entre les Cies Notch et Silky. Or ils mont fait porter le chapeau des problmes de commande. Plus rcemment, jai ralis quils agissaient de faon non conforme aux rgles qubcoises lors des commandes spciales. Car Scurit Landry se permettait mme de charger lentiret du cot dune commande spcial y compris les frais de livraison (voir photo jointe) et quand jai demand que cette commande passe au dbut mai de cette anne soit garantie dtre arriv en dcembre de cette anne et que je naimais pas le courriel prtextant quils peuvent agir de la sorte et que peut importe le dlai je ne pourrai jamais ni annuler ni obtenir un remboursement si la perche tarde arriver, le fils du propritaire ma dit que je jouais la victime et ma menac de retirer mon escompte de Cie. Son ton tait arrogant. Or ils savaient quils agissaient de faon non conforme car peu aprs le premier jet de ce prsent avis ils ont cess cette pratique! La faon rcurrente de me brasser du fils de Dany le proprio tant inacceptable, jai alors rappel pour discuter de cela et demander si au final il ne prfrait pas fermer mon compte sil tait incapable de me traiter avec respect, il ma rpondu quil fermait sur le champ mon compte! Je nai jamais t trait de faon aussi abjecte. Mais ayant le monopole dans ce domaine au Qubec ils le font quand mme! Et je parie quils vont poussez lodieux dire que cest moi qui leur ai donn un ultimatum pour quils ferment mon compte alors que je nai fait que demander sils prfrent me traiter avec respect ou bien fermer mon compte? Fait noter, la perche tlescopique quils nont jamais t capable de me garantir la rception dici 6 mois a t reu en quelques jours lorsque commande ailleurs Le responsable Web, Carl ma contact suite au premier jet de mon avis ici crit et il ma demand ce qui pouvait tre fait pour que jaccepte de revenir comme client chez eux? Jai rpondu que Dany mappelle pour me dire quil ne permettra plus son fils de brasser et insulter les clients. NB pas pour me dire quil ne la jamais accept puisquil la dj fait envers moi devant son pre mais pour me dire que ces temps l sont rvolus. videmment je navais toujours pas eu ce coup de fil deux semaines plus tard !
May 17th, 2023