Wazo furniture store warehouse

NEVER EVER BUY FROM WAZO. I wish I could give 0 stars. I rarely give reviews but our experience has been absolutely HORRIFIC with this company, I felt I had to let to let others know not to make our same mistake. We ordered a very expensive, 6 seater, wood table approximately 10 months ago. It was delivered damaged with cracks and lacquer peeling off. We were told to buy a specific stain to remedy the problem which did nothing but make it look worse. Then, over the last 9 months the table is COVERED is white spots where the lacquer is just bubbling and peeling off. We have contacted the online help, we have emailed and we have called the store several times trying to work this out. Each time we are told they have a FOURTEEN DAY return/exchange/report a problem policy. We responded by reminding Wazo that their website says they have a one year manufactures warranty on all products and the lacquer on the table peeling and bubbling within one year certainly has to be a manufacturers error. Their repetitive response has been to tell us that we had 14 days to report a problem. The table looks like absolute garbage in less than one year and they refuse to work with us to replace it. Honestly, were considering going to small claims court at this point. Its really a shame how truly terrible this companys products and customer service has been. Dont waste your money, go elsewhere.
May 19th, 2023

(Translated by Google) Well identified building (block B, door 4), we rang, an employee came to answer us quickly and helped us load our boxes into our car! Very satisfied! (Original) Btiment bien identifi (bloc B, porte 4), on sonne, un employ vient nous rpondre rapidement et nous aide charger nos botes dans notre auto! Trs satisfaite!
Feb 9th, 2023

Went into warehouse to do a return. Took quite a while before I found someone working in the warehouse to help with the return. I has to roam the premises to find someone.
Jan 16th, 2023