Adèle Express

Very upset. I have tried 5 times to pay for a service. I go though the whole process and its just loads. Nothing happened no confirmation. I was looking forward to using their services. I also try to call them and for some reason my provider wont let me initiate the call. Very disappointed
Feb 22nd, 2023

Dec 31st, 2022

Oct 21st, 2022

(Translated by Google) Surface cleaning and the "pro" are not supervised. When they are asked for a quality check at the end, it takes a lot of asking to ensure customer satisfaction. Very disappointed (Original) Nettoyage en superficie et les "pro" ne sont pas supervis. Quand on leur demande un contrle de qualit la fin, a prend beaucoup de demande afin de s'assurer de la satisfaction client. Trs du Service: Standard cleaning
Oct 20th, 2022

(Translated by Google) Half the time the housework is done. For example, the last time some of the surfaces in my apartment were not dusted, the accent pillows were clearly not lifted or moved to clean the sofa, stains remained on the kitchen and bathroom floors, bathroom, tiles and carpets in the latter have not been cleaned. The company indicates that customers are called upon to verify the work of their employees in order to correct any errors. I'm willing to correct a few minor oversights, but I'm not here to train people who do the job halfway. It is up to the company to ensure the quality of the service. In addition, the instructions that I had indicated in my customer file were often not respected. In particular, I asked that no perfumed product be used, I came back more than once to an apartment that reeked of perfume). At this price and with the poor quality of service, it is better to do your own cleaning. (Original) Une fois sur deux, le mnage n'est qu' moiti fait. Par exemple, la dernire fois, une partie des surfaces de mon appartement n'ont pas t dpoussires, les coussins dcoratifs n'ont clairement pas t souleves ou dplaces pour nettoyer le divan, des taches restaient sur les planchers de la cuisine et de la salle de bain, les carreaux et les tapis dans cette dernire n'ont pas t nettoys. L'entreprise indique que la clientle est appele vrifier le travail de leurs employes, employs afin de corriger toute erreur. Je veux bien corriger quelques oublis mineurs, mais je ne suis pas l pour former des personnes qui font le travail moiti. C'est l'entreprise de s'assurer de la qualit du service. De plus, les consignes que j'avais indiqu dans ma fiche client souvent n'ont pas t respectes. Notamment, j'ai demand ce qu'aucun produit parfum ne soient utilis, je suis revenue plus d'une fois dans un appart empestant le parfum). ce prix et avec la pitre qualit du service, il vaut mieux faire son mnage soi-mme. Services: General housekeeping, Standard cleaning
Oct 3rd, 2022