Chaussures Yellow

Bought shoe laces from them, and it turns out they were too short for my boots. I took them back a couple days later and the store manager said he could not take them back for hygienic reasons. I don't know how an unused shoe lace can be unhygienic, and shoe laces are not listed as items that cannot be returned on the company's website or on the back of my receipt. I called customer service when I got home and the woman I spoke with said I should be able to return the laces and would talk to the store manager; she seemed nice and helpful. The next day she called back and her tone had changed; she was now hostile and curt. She said they would make a one-time exception to return my laces but normally they wouldn't. I took them back to the store and the store manager was very rude to me again, sour about having to honor the return. Never going to Yellow again.
May 2nd, 2022

Apr 29th, 2022

I had an issue with another store regarding prices and I called this one for clarification. I forgot the supervisor's name, but he really took the time to help on the phone, even if I was not a customer of his. Customer service was amazing ! Will definitely go to his store now. :)
Apr 21st, 2022

(Translated by Google) Wide variety of shoes and sandals models and good prices (Original) Grande varit de modles chaussures et sandales et des bons prix
Jan 23rd, 2022

I bought a leather protector for my wifes shoes but grabbed the wrong product. We never used it. I went back within 3-4 days or so and they wouldnt give me store credit or a refund. Its petty because I would have bought shoes there but now Ill go elsewhere. Apparently it reads final sale on the receipt but they dont feel the need to warn you of this before purchasing.
Jan 7th, 2022