Voyages Saini Travel

(Translated by Google) He's a big scammer, be careful and save your money (Original) C est un grand fraudeur, fait attention et sauvez ton argent
Aug 19th, 2022

(Translated by Google) the service is lying like it breathes the guy is located in Africa not Canada. Beware a big scammer he will tell you anything to steal your money (Original) le service ment comme il respire le gars est localis en Afrique et non au Canada. Attention un grand arnaqueur il va te dire n import quoi pour voler votre argent
Aug 16th, 2022

(Translated by Google) be careful he is a scammer!!!! (Original) attention c est un arnaqueur !!!!
Jul 27th, 2022

I am giving 2 stars because I had a good experience at the beginning but at the end has just been ridiculous and unprofessional. I booked my father's ticket to visit my country through a female agent at that office. My father had no issues departed Toronto to Ghana. The issue was him returning. According to this lady, my father's return flight was changed from May 4 to May 3. And she was adamant that KLM sent me an email and accused me of making the mistake. So unprofessional. I searched everywhere in my inbox, spam and deleted folder and the only email I have was from her with my father's purchased ticket on Dec 7, 2021. I told her I did not receive an email or text message from KLM. As a professional agent, it would have made sense to forward the email KLM sent her to me so I can make all necessary arrangements for my father's return. But no, instead I get fingers pointed at me. SMH, unbelievable. Then she continues to tell me that I can either wait at home for my father's call or go to the airport at the time KLM normally arrives. Like seriously! Not even let me try to see if there is anything I can do from my end to see if your father was able to board a flight from Amsterdam. Anyways, I was angry but out of respect for my elders, I did not lash out at her. Instead, I decided to contact KLM myself. And just as I thought, they confirmed that they sent notification to the agent. Yet I'm the one being blamed. Sad. At this point, I am sitting here worried not knowing where or how to get in contact with my father. Thanks to the agent I spoke to at KLM, she provided me with options and as I type right now, she is on the phone with me seeing if she could find the flight my father was checked into. Now that's what I call excellent customer service and professionalism. Kudos to this amazing KLM agent by name Katalina.
May 22nd, 2022

(Translated by Google) If I could put no stars I would. Customer service rotten. I booked with them this summer, they changed our tickets for me, my daughters and my spouse. No need to tell you it was a disaster. (Original) Si je pouvais mettre aucune etoile je le ferais. Service la clientele pourris. Jai reserver avec eux cette t, ils ont chang nos billets moi mes filles et mon conjoint. Pas besoin de vous dire que cetait un desastre.
Nov 25th, 2021