Budget Car Rental

(Translated by Google) Very bad service from the employee I would say. I was very disappointed this morning. For a car performance, -primo I arrive earlier than my performance time and the front door is closed. I knocked several times because they are supposed to be open at this time. Not knowing what to do I called the Jean Talon branch who were helpful in giving me their number to call them. -Once the number is taken, I call without success, then I see it says to go to the back door if the door is closed. I go there and I see the door open but no sign of life. I shout '' is there someone there? '' after several attempts a voice answers me it will not be long. - then I wait another 5min before she finally comes out of the toilet without apologies. - and when I asked her questions why it happened like that she told me I shouted at her while she was in the bathroom. She deserved her rest.. I say wow but it's not up to me, it must be said, your employer is in a better position. -finally when I give her the keys, she asks me at what time I am supposed to return the vehicle? Am I on time. I was pissed off. I had arrived rather than my performance hour and I had to wait for you and you allow yourself to ask me. Frankly, I was very disappointed for the first time at this branch. She deserves customer service training. Everyone is free to go there or not. (Original) Trs mauvais service de lemploy je dirai. Je fus trs due ce matin. Pour un rendement dauto, -primo jarrive plus tt que mon heure de rendement et la porte dentre est ferme. Jai frapp plusieurs fois parce quils sont sens tre ouvert cette heure. Ne sachant quoi faire j'ai appel la succursale de Jean talon qui son serviable pour me donner leur numro pour les appeler -une fois le numro pris j'appelle sans succs, ensuite je vois c'est marqu d'aller la porte arrire si porte ferme. Je m'y rend et je vois la porte ouverte mais aucun signe de vie. Je cris'' y a t-il quelqu'un?'' aprs plusieurs tentatives une voix me repond ce ne sera pas long. - ensuite j'attend encore 5min avant qu'elle ne sort finalement de la toilette sans excuses. - et quand je lui posais des questions pourquoi a se passe comme a elle me dit j'ai cri sur elle pendant qu'elle tait aux toilettes. Elle mritait son repos.. je dis wow mais c'est pas moi il faut le dire ton employeur est mieux plac. -pour finir quand je lui remets les cls, elle me demande quelle heure je suis cense rendre le vhicule? Suis-je l'heure. J'tais nerve de ouff. J'tais arrive plutt que mon heure de rendement et il fallait que je t'attende toi et tu te permet de me la poser. Franchement je fus trs due pour une premire fois cette succursale. Elle mrite une formation en service clientle. Chacun est libre d'aller l ou pas.
Sep 29th, 2022

I made a mistake and my reservation was in another avid location. They quickly moved the reservation to their location. Really appreciated their efficiency.
Sep 20th, 2022

(Translated by Google) Fast and effective. I've had nothing but good experiences with them for about ten rentals. Friendly service, welcoming staff, fairly new and clean cars. We don't ask for more! (Original) Rapide et efficace. Je n'ai eu que de bonnes expriences avec eux depuis une dizaine de locations. Service cordial, personnel accueillant, voitures plutt rcentes et propres. On n'en demande pas plus !
Jun 2nd, 2022

(Translated by Google) I don't often rate tank rental companies but this experience was excellent. Very warm welcome, quick check-in and upgrade. (Original) Je ne note pas souvent les loueurs de chars mais cette exprience tait excellente. Trs bon accueil, check in rapide et surclassement.
Feb 17th, 2022

May 11th, 2021