Rogers

(Translated by Google) Excellent service from Advisor Seyf who met our expectations with professionalism and kindness. (Original) Excellent service du Conseiller Seyf qui a rpondu nos attentes avec professionnalisme et gentillesse.
Dec 8th, 2022

Bought iphone 14 from nilofar and alfonso,they sold me a case. I told them its written iphone 13, they said will fit. Opened on the spot and didnt fit. Wont take it back. Niloofar was a very aggressive person. Even security asked her to calm down many times. She is a danger to society so i dont even know how they put her there as manager. They wont take back their item even if its there fault. I contacted le loi du consommateur. Rogers should definitely watch out for theyre employees. I am changing from rogers to another company because of her.alfonso was great untill she came in the history.
Sep 24th, 2022

These ppl are just useless Rogers need a to put at least professional ppl In there branches.. as my own experience they just standing there knows nothing.. I recommend to avoid this roger branch
Aug 13th, 2022

(Translated by Google) Waiting more than 3 hours for a phone change Bad information sent from employees saying that if I call customer service directly I was going to be credited with the $50 activation fee..customer service told me to go back to the storefinally impossible to have the costs credited... I gave a phone in exchange for a credit 3 months later I have to persist with customer service to get it $195 Still waiting. Nonchalant staff with a very rude attitude After more than 10 years as a Rogers customer, I'm going to look elsewhere for sure!!! (Original) Attente de plus de 3 heures pour un changement de tlphone Mauvaise information transmise de la part des employs disant que si jappelle directement au service la clientle jallais me faire crditer les frais dactivation 50$..le service la clientle me dit de retourner en magasinfinalement impossible de ce faire crditer les frais Jai donn un tlphone en change dun crdit 3 mois plus tard je dois mobstiner avec le service la clientle pour lavoir 195$ Toujours en attente. Personnel nonchalant avec une attitude trs dsagrable Aprs plus de 10 ans comme client Rogers je vais aller voir ailleurs cest certain !!!
May 6th, 2022

(Translated by Google) You are going to have a surprise on your first bill! (Original) Vous aller avoir une surprise a votre premiere facture !
Feb 10th, 2022