Best Buy

(Translated by Google) One of the worst customer service I have ever received. I went to show off a computer I had just bought that was having problems. I waited 30 minutes, and when the gentleman came, here is his welcome: yes? While I explain the problem to him he moves in all directions, I do not know if I should continue or not. When he finishes his turn, he takes my computer and goes back and yells at me from there, what's the unlock code? I'm overwhelmed, but I give it to him. He still shouts these words: "the problem is that the installation is not finished, the person who installed it clicked on all the buttons to know what he was doing". Already I do not tolerate you saying that, because it is a computer scientist who did it. But besides yelling while others are on the line because you're talking to me from too far away? And at the end I learn that it is the manager! I will not recommend this shop to anyone. I usually go to DIX30 and always satisfied. I put a star because the lady at the SAC was very courteous. (Original) Un des pires services la clientle que je n'ai jamais reu. Je suis alle pour faire voir un ordi que je venais d'acheter et qui avait des problmes. J'ai attendu 30 mn, et quand le monsieur est venu, voici son accueil: oui? Pendant que je lui explique le problme il se dplace dans tous les sens, je ne sais pas si je dois ou non continuer. Quand il finit son tour, il prend mon ordi et s'en va en arrire et me crie de l bas, quel est le code de dverrouillage? Je suis excde, mais je le lui donne. Il crie encore ces mots: "le problme c'est que l'installation n'est pas termine, la personne qui l'a installe a clique sur tous les boutons dans savoir ce qu'elle faisait". Dj je ne tolre pas que tu dises a, car c'est un informaticien qui l'a fait. Mais en plus que tu hurles pendant que d'autres sont en ligne parce que tu me parles de trop loin? Et la fin j'apprends que c'est le grant! Je ne recommanderai a personne cette shop. Je vais usually DIX30 et tjrs satisfaite. Je mets une toile parce que la dame au SAC tait trs courtoise elle.
Apr 29th, 2023

Apr 25th, 2023

(Translated by Google) Kudos to Best Buy for your incompetence. I bought an open box laptop from you. The associate literally just unplugged the computer in the display, handed it to me, and told me to checkout with it. I asked him if there was anything he needed to do on the laptop before, he said no, just pay it. I buy it, I arrive home and I see that it is still in mode dem Best Buy!!! I'm trying to reset to factory settings, but I need the store password! Even after calling the BestBuy the geeksquad, the 2 tell me that there is nothing to do that it's a mistake and that I have to go back to the store, but I live 1 hour away!!!! After 10min, from youtube I found by myself how to reboot it without password...... Thank you very much for your incompetence (Original) Bravo Best Buy pour votre incomptence. J'ai achet un portable boite ouverte chez vous. L'associ a littralement juste dbrancher l'ordinateur dans le prsentoir, me l'a donner dans les mains et m'a dit de passer la caisse avec. Je lui ai demander s'il y avait des chose qu'il devait faire sur le portable avant, il m'a dit non, juste de le payer. Je l'achte, j'arrive la maison et je vois qu'il est encore en mode dem Best Buy!!! J'essaie de remettre les paramtres d'usine, mais il me faut le mot de passe du magasin! Mme aprs avoir appel la BestBuy la geeksquad, les 2 me disent qu'il y a rien a faire que c'est une erreur et que je dois retourner en magasin, mais j'habite 1h de l!!!! Aprs 10min, de youtube j'ai trouv par moi-mme comment le rebooter sans mot de passe...... Merci vraiment pour votre incomptence
Apr 21st, 2023

(Translated by Google) I just went to best buy st Bruno. In electronics the service was rotten. There were three employees having fun at the checkout, they didn't look at me even though I was next to them. No respect for the customer. (Original) Je viens daller chez best buy st Bruno. Dans llectronique le service a t pourri. Ils taient trois employs samuser la caisse, ils ne mont pas regard malgr que jtais ct deux. Aucun respect pour le client.
Apr 17th, 2023

(Translated by Google) 18 minute wait for a line pick up! (Original) 18 minutes d'attente pour un ramassage en ligne!
Mar 22nd, 2023