ALDO

(Translated by Google) *** no return to my two emails following their response *** I received a wrong item in my online order. I arrive and explain the situation there. I'm told they can't do anything because it will unbalance their inventory. He calls his manager who tells me to keep the pair of shoes.. "gift".. what I ordered are rings. What do you want me to do with the pair of shoes that are too small and not to my liking?? I ask him to call the SAC but they are closed on weekends. Anyway, I drove for 40 minutes and they don't care about the problem. (Original) *** aucun retour mes deux courriels suite leur rponse *** Jai reu un mauvais article dans ma commande en ligne. Jarrive et explique la situation sur place. On me dit quils ne peuvent rien faire car a va dbalancer leur inventaire. Il appelle sa grante qui me dit de garder la paire de chaussure.. cadeau.. ce que jai command cest des bagues. Que voulez-vous que je fasse avec la paire de chaussures trop petites et pas mon got?? Je lui demande dappeler le SAC mais ils sont ferms la fin de semaine. Bref, jai fait 40 minutes dauto et ils se fichent du problme.
Mar 27th, 2023

I would rate a 0 star if I could. I have met a wrost cashier ever today(speaking to her in English but she insisted to respond in French with an impatient and rude attitude). I was trying to get her name from the store manager Fernando and my sales associate Alicia in order to file a complaint, but they were refused to do so. I would definitely file a complaint to Aldo customer service.
Feb 27th, 2023

I did a return of an online order and the lady at the counter was super nice and it didnt take too logo to get my refund !
Dec 26th, 2022

(Translated by Google) Friday Black Friday 10:50 a.m. I'm going to the store for a refund.. a lady at the entrance to pay to say hello tells me that today there is no refund.. there was 1 customer at the checkout.. frankly instead of paying a lady to say hello put it at the checkout disappointing customer service.. (Original) Vendredi Black Friday 10:50am.. Je vais en boutique pour un remboursement.. une dame lentre payer pour dire bonjour me dit que aujourdhui il y a pas de remboursement.. il y avait 1 client la caisse.. franchement au lieux de payer une dame pour dire bonjour mettez la la caisse service clientle dcevant..
Dec 3rd, 2022

(Translated by Google) Nice choice of shoes. But a bit pricey $$$ (Original) Beau choix de souliers. Mais un peu cher $$$
Jul 30th, 2022