Private Medical Clinic - ExcelleMD

(Translated by Google) I couldn't go see my family doctor in Drummondville because I was having trouble driving. I called this clinic among others to get an emergency appointment. The receptionist was nice, took the time to explain to me how the clinic worked and the prices, and then I had an appointment a few days later. For my problem, which requires follow-up since last March, I had 4 appointments and a 5th is coming in July. Contrary to the negative comments, I only have positive things to say! The nurse clinician, Marie-Claude, whom I had seen in March, manipulated my wrist to confirm my statements. I had my prescription for a splint, painkillers and medical imaging. As she was going on vacation, she was able to transfer my file to a colleague to continue my follow-up. Marie-Claude and Jeanne are understanding, kind, caring and take their time to fully understand the patient's problem. We have been waiting in the welcoming, comfortable waiting room and not in the car, since March. The receptionists are very nice and attentive. I recommend 100%. The only downside is parking. But hey, that's a bit out of the clinic's control. It is a building that houses various services/companies including a branch of the SAAQ. As we know with the big change made at the SAAQ, there is a wait and people are waiting on the sidewalk in April. I had to park in the unpaved area - it was a mess in March - since all the spaces were occupied. Anyway, since then, I don't take any chances and I park in the street. Be careful, there are (erased) parking lines to respect (Original) Je ne pouvais pas aller voir mon mdecin de famille Drummondville, car javais de la difficult conduire. Jai appel cette clinique parmi d'autres pour avoir un rendez-vous en urgence. La rceptionniste tait gentille, a pris le temps de mexpliquer le fonctionnement de la clinique et les prix, puis javais un rendez-vous quelques jours aprs. Pour mon problme, qui ncessite un suivi depuis mars dernier, jai eu 4 rendez-vous et un 5e est venir en juillet. Contrairement aux commentaires ngatifs, je nai que du positif dire ! Linfirmire clinicienne, Marie-Claude, que javais vu en mars, a fait des manipulations avec mon poignet pour confirmer mes dires. Javais ma prescription pour une attelle, des anti-douleurs et une imagerie mdicale. Comme elle partait en vacances et elle a pu transfrer mon dossier une collgue pour continuer mon suivi. Marie-Claude et Jeanne sont comprhensives, gentilles, attentionnes et prennent leur temps pour bien comprendre le problme du patient. On attend dans la salle dattente accueillante, confortable et non dans la voiture, depuis mars. Les rceptionnistes sont trs gentilles et attentionnes. Je recommande 100%. Le seul bmol sest le stationnement. Mais bon, cest un peu hors du contrle de la clinique. Cest une btisse qui accueille diffrents services/entreprises dont une succursale de la SAAQ. Comme on le sait avec le gros changement effectu la SAAQ, il y a de lattente et les gens attendent sur le trottoir en avril. Jai d me stationner dans de la zone non asphalt ctait de la bouette en mars - vu que tous les espaces taient occups. Bref, depuis, je ne prends pas de chance et je me stationne dans la rue. Faites attention, il y a des lignes (effaces) de stationnement respecter
May 21st, 2023

May 5th, 2023

(Translated by Google) My experience with simply making an appointment has been exceptional. The secretary is very human, friendly, very attentive to people. (Original) Mon exprience concernant simplement la prise de rendez-vous a t exceptionnel. La secrtaire est tres humaine, amicale tres a lcoute des gens.
May 5th, 2023

May 3rd, 2023

(Translated by Google) the worst experience I did the tests 3 times because it had been contaminated in the laboratory the first time it had been escaped the second time during transport third time it had leaked, the nurse calls me 3 weeks later to give me the results when you pay for a 24-48h service and it is rendered 3 more than 3 weeks big lack of professionalism on the part of the clinic already the opinions on this clinic speak about it very very bad service (Original) la pire exprience j'ai fait les tests 3 fois cars il avait t contamin au laboratoire la premire fois il avait t chapp la deuxime fois pendant le transport troisime fois il avait couler , l'infirmire m'appelle 3 semaines plus tard pour me donner les rsultats quand tu payes pour un service 24-48h et c'est rendu 3 plus de 3 semaines gros manque de professionnalisme de la part de la clinique dj les avis sur cette clinique en parle trs trs mauvais service
Apr 8th, 2023