Bijouterie Latendresse

(Translated by Google) Unpleasant service (Original) Service peu agrable
Apr 3rd, 2023

Mar 21st, 2023

(Translated by Google) No customer service for online sales Really disappointed I have been doing business with them for years (Original) Aucun service la clientle pour la vente en ligne Vraiment due cela fait des annes que je fais affaire avec eux
Oct 17th, 2022

Very good, respectful and attentive service (we were served by Nico). Good selection and prices! We visited many jewelry stores and this one was definitely our best experience.
Sep 14th, 2022

My boyfriend bought a lovely bracelet for me not realizing it was way too big. We tried to exchange it within the grace period and the customer service was horrible. It took at least 30 minutes before any of the 3 young employees even noticed us. Then there was no real customer service, just oh this is all we have. They didnt try to help find something that we could exchange in the styles i was pointing out. To top it off i had said i didnt know the price at the beginning and before i could say anything more the employee open it up and blurted out the price (which i didnt want to know being that it was a gift) They then gave us a gift card that could only be used in store as they have a no return policy. Since that date we have tried going back twice. Once a saturday as they "open" at 9 but by 10:45 the store wasn't open because they employees were unable to open the locked safe to get the jewelry out, and they didn't have a clue as to when they might potentially be able to get the safe unlocked and open. I have since tried going after work as i work a 10 minute drive from them and finish work at 5. Sadly even though their hours on google say they are open until 5:30pm they had already started the closing process at 5:10. I regret that my boyfriend bought me anything from this store and honestly don't think i will ever step foot in the place again.
Dec 31st, 2022