Thrive Naturopathic

Apr 20th, 2023

I cant say enough good things about this place. Mikayla was such a joy to have an appointment with. She is so knowledgeable and is eager to help and get to the bottom of it, very fast! Ive struggled with stomach issues, etc and have had some complications with my type one diabetes. She gave me a whole new insight, with fresh ideas and stuff that actually WORKED this time!! Would highly recommend going here, you wont be disappointed!
Mar 10th, 2023

Jan 30th, 2023

Im honestly so impressed with my first few visits to Thrive. I really didnt know what to expect, but they were very professional and caring. They made me feel right at home. You can tell they know what they are doing. The staff Ive met have all been very kind and helpful. I would highly recommend Thrive to anyone looking for help from a Naturopathic Doctor. Im very thankful that your in Regina and I found you!
Dec 2nd, 2022

I didn't even manage to get my foot through the door of this business before they were threatening to cancel my appointment and charge my credit card. I booked the appointment with Mikayla Raddysh a few months ago, and gave them my credit card information with the understanding that if I cancelled last minute or did not show for my appointment, my card would be charged. That is fine, and is standard for most appointments of a similar nature. I completed my paperwork, left my credit card, and had every intention of attending the appointment, otherwise, I never would have booked it in the first place. The week prior to my appointment, I received a few calls from an unspecified number during the typical 9-5 work day. I didn't answer, as I typically only answer calls from my child's school, family, etc. during the work day in case of an emergency, as I don't have much time to spare during the work day. The Saturday prior to my appointment on Monday afternoon, I received an email (to my junk inbox nonetheless) from Thrive Naturopathic, claiming that if I did not respond to their confirmation notifications within 2.5 hours, THEY would cancel my appointment and charge my card. Now, practically speaking, if I've booked the appointment, left my credit card on file, and completed and submitted the intake paperwork, why do they need my confirmation response...? If I no show, no worries, they can charge my card and their bases are covered. However, based on the fact that I was an entirely new patient with no former record of no showing, and had been prompt to submit my paperwork and book in, it doesn't make sense to assume I will no show and cancel my appointment without my knowing two whole days before my appointment. They weren't even going to give me the chance to attend the appointment I booked before they assumed a no show, charged my card, and gave my appointment away to someone else. Like many people, I try to avoid checking my email over the weekends as that's when I spend time with my family and decompressing from work screen time. If I hadn't seen the email, I would have shown up to my appointment and they would have already charged my card and given it away. The response I received back was even more frustrating. They tried to make me sound irrational, stating "sorry you felt threatened". 1) I did not say I feel threatened, I simply noted they threatened to cancel my appointment and charge me, which is true. 2) "sorry you felt XYZ" is not an apology or acknowledgement of error, it is placing the blame on the person who deserves the apology. 3) Exaggerating what I said in order to make me seem irrational is an awful thing to do to any person. In all of their responses, they made it very clear that Mikayla's time was worth more than mine, and that their other patient's needs were more important than mine. They'd rather cancel my appointment and milk me for the cancellation fee (which I was under the understanding I would only be charged if I cancelled my own appointment, not if THEY decided to cancel it without my consent) and squeeze in another one of their pre-existing clients, to double up on what they could earn that hour. I ended up cancelling as Wendy, Jayd, and Mikayla wasted a solid hour of my time with all this back and forth. Perhaps I should invoice them for my hourly rate, as there are plenty of people, who to quote them, whose schedules and time are also important and are wanting to book in time with myself.
Jan 18th, 2023