Shoppers Drug Mart

I went there yesterday the cashier was Racist there, that was the worst experience in Canada.
Apr 29th, 2023

Nice place on weekdays
Apr 28th, 2023

Thankyou to the lovely lady helping me with sunscreen today. Appreciate such kind service!
Apr 23rd, 2023

I've never had a problem with staff being rude. They're normally on time with prescriptions. Great location. Never had a problem on the till with the regular store. My one gripe, which is why I only gave three stars, is that over the years every now and again when I asked to see if I'm covered under my drug plan the staff say no I'm not covered based on what they read on their computer. They don't ask the pharmacist to make sure. So then I'm left to my own devices. Once I track down the correct person that covers my plan they tell me that the pharmacist should be making this phone call because it works a lot quicker and it's just their job. Then in the past I have also found out that I am covered. Even if I'm not covered they should still be making the same phone call. There used to be a girl that worked there all the time and she was amazing. Or should I say she just knew her job but on the backdrop of everyone else she really was amazing. Very knowledgeable. I wish I knew her name because I would suggest that she should be there training the other employees. I haven't seen her in a long time but every now and again it seems as though she fills in for some shifts. This is a case of either lack of training or someone who feels too rushed to go through the proper procedures or the employee is simply no good for the job. Take your pick on which one of those. They're often busy there which is no fault of their own. I have no problem with that. That's a case of having a little patience or as i do, call it in a day ahead of time.
May 11th, 2023

Do not go here if you are of colour. The cashier, the make up clerk, and the security followed me around like I was stealing. They accused me of stealing and they also told me to leave the store in a rude manner as I was picking up my daughters prescriptions. I went to go see if my prescription was ready and the security guard told me I can't walk around the store when I was trying to buy cat food. He said go back to the prescription area and stay there in a disrespectful voice. I could not walk around in peace even if I could afford it. They were also rude enough to tell my daughters grandma that they don't deliver medication to her senior high rise when she sees them deliver medication at her building. Shoppers is a great store, good layout, they have different quality stuff than my local Shoppers but the employees here at this one have trust issues and make people feel less than. I never want to go back here again. Go to another Shoppers if you can!
Mar 3rd, 2023