Arbutus Properties

We bought a home from this builder, and since we took possession, it has been one problem to the next. All around poor quality control. Very little customer service. The Eleven month warranty for finishing means absolutely nothing. My list of defects has not been fully addressed. I've reported problems with pictures multiple times with almost no contact back. We have had to repair most of the problems with our own time and money. Took possession with no gas meter on the house. Ice forming under doors. Floor joist not touching beams. Cracking concrete, I can almost stick my finger in. Beam posts not in proper positioning and was refused adjustments. Tape in pictures below shows paint and drywall defects in a small section. Multiply for the rest of the house. I should have kept my last house built by Northridge Developments. We will never buy a home from this company again. Clearly, no heart went into this build. Now, back to work as I'll probably find more things to clean up on my brand new home.
Jan 21st, 2023

Critical: Professionalism, Quality
Dec 3rd, 2022

Jul 20th, 2022

Jul 18th, 2022

Positive: Professionalism, Responsiveness, Value
Mar 24th, 2022