Roto-Rooter Sewer & Drain Service

Prompt, like super prompt. A VERY professional, calm, clean cut and polite gentleman came shortly after I called. He was well equipped to handle the task; taking only a few minutes. Their pricing was fair, and appropriate for the job. The office staff were great when I phoned, and super understanding about the time requirements for our situation. Really exemplary service from Matthew. No need to call around, he's the guy you want on the job. I cant recommend these guys enough. With any business there will always be people who arent satisfied with the outcome, and not all problems are solvable with a quick fix. I'm fortunate we didnt have major issues; but if we had, I'd be confident calling here. Service: Plumbing leak repair
Apr 29th, 2023

Was told by my insurance and a plumber to have these guys come check out my shower and toilet, since it had a leak coming up through the floor. When he got here he checked things out and asked if the toilet ever got plugged. When I said no, he responded "well then why am I here?". Maybe that's something they should have asked over the phone before sending someone out. The guy was very negative, complained the entire time, and repeatedly used words like "not my specialty" or "out of my scope of knowledge". Luckily he fluked out and happened to find the issue while looking for something else, otherwise I would have demanded my money back. 0/10, would not call again unless I knew they were the only option and I for sure had a plug.
Apr 17th, 2023

We tried to use this business. But they never ever showed up or called us to say why. We called on a Monday morning for a plugged toilet. They said they would be there in about 2 hours, but would call first. We waited around all day and never heard from them. Not a call or anything. So next morning we called someone else. Had to wait for them till the next day. So now we were days with a plugged toilet and tub and unable to use the main bathroom. The other company were honest that we would have to wait a day and they were right on time. But not these guys. I don't recommend them AT ALL. Very rude to say they are coming and not even call, never mind show up. Service: Drain cleaning
Jan 4th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Drain cleaning
Dec 9th, 2022

Positive: Quality Service: Sewer cleaning
Jun 1st, 2022