J & T Income Tax Service Inc.

First time taking my business to a tax services.. as I wanted my tax return professionally done. I dropped it off march 15th, I called 3 times during march and april. Each time they said it will be done in a week. They called april 7 requesting information and said it will be done in a few days. Waiting for the calls for weeks. Called may 1st. Turns out my taxes were done few weeks prior but no one called me to inform me it was done. I owe 19K to cra and now I might be slapped with 5% late fee because self employed taxes are suppose to be paid before april 30th but be filed before june 15. No one informed me of this. I understand mistakes happen but this was super not okay and might end up costing me a cra late fee ($950?)..all I got from the person giving back my tax return was better pay it now wont be working with this company again sadly.. Update: thanks for clarifying, on the form you attached/included in the package said to pay $19,xxx before april 30, 2021 which raised the concern for me. (As the tax filing was submited may 1, 2021). Im not sure if its a copy + paste/typo error for normal tax returns. For first time self employed/business owners who dont know much about taxes it caused much grief as I thought I would owe cra the 5% penalty. I hope you get that fixed or explain it on the document more throughly. Changed review from 1 star to 3 stars. Only deducted 2 stars for lack of communication/miscommunication. Update 2: Bumped to 4 stars thanks for taking initiative to improving your business.
May 11th, 2023

Have used them for a few years with reasonable results but had issues this year. Despite having our information for weeks, they completed our tax returns only four hours before the deadline. Update: To their credit, they returned the fees for our tax returns; a professional and classy move.
Apr 26th, 2023

Would give zero stars, they messed up my name badly... Wouldn't recommend them.
Mar 12th, 2023

Right now it's just drop off for your income tax returns. The staff are considerate and professional and they told the other half and myself that we should get our returns in 2 weeks...
Mar 8th, 2023

Great place to do your taxes. Highly recommend this place to anybody
Mar 3rd, 2023