Richmond, BC Home & Garden

Friendly customer service/salesperson. Will go again for my key cutting services

Owner is very kind, friendly employee, good for long term business

(Translated by Google) The boss is very good, introduced several range hoods, the suction is large, the price is right, recommended

Their team did a great job on a full move out clean last week at my old home. I know they're super busy so I'm glad I got in an appointment! They were patient and hard wo ... more

We purchased lighting here several times over the years. Really helpful staff and great selection. Leonard always helps us find the right fixture.

Avoid this tile company, they'll ask for payment of tiles and tiling job upfront (which we had no problem with) and then they don't bother finishing the job. Job supposed ... more

Purchasing experience was pleasant. The showroom is big and relaxing. There is quite a few models of mattress and bed frames to try/view. Sales staff isn't too pushy, and ... more

So many people are going to take the time parking place.Many good new product.

Service: Eco-friendly cleaning

Good

Hard to beat great selection and very helpful and knowledgeable staff I will definitely be referring my friends

I would give negative star

Very friendly staff (thank you, Jas!), facilities are extremely clean and well maintained.

Ordered two items for store pickup. Never received a confirmation from the store my items had arrived!!! Granville Street store has much better customer service, wil ... more

I was able to get a specialty key cut which so many other key place could not cut.

Came here first and then to Vancouver Lighting across the street. Very happy we made our purchases here...about 50% of the cost and way better service. Highly recommend.

Not too bad

The service is not good. Last timeWe went to ask to change the billing to another company. The manager tend to increase the price for thisThis is ridiculous. Alsothey inc ... more

Positive: Professionalism, Value

Very Fair price, friendly service and full fledged Keys & Lock related. They will be my to go for all keys & lock matter from this point towards!!!!

It was a pleasure working with Eric. We are thrilled with how the nook turned out. Its exactly what we wanted. Turnaround time was very reasonable and communication was ... more

Price is reasonable compared to other places we went to. Two things to watch for is the product pickup: (1) it's at a different location in South Vancouver, and (2) the w ... more

Amazing Showroom, lots of lights i have never seen before

Absolutely love my new lamps, they are so gorgeous. I'm glad they were out of the gold and offered brass instead, as I much prefer the brass. My mother is wanting the sam ... more

We bought a few mattress and wanted to exchange as it was unopened. Sales guys, Jessy completely refused it but owner son said they can take it back with 20% restocking ... more

Great furniture store! Very good sales person. Friendly, beautiful, nice and top quality items. Will come back to buy more from you. Thank you for your great assistance) ... more

Got my furniture here, Kiki was super helpful throughout the shopping process. The delivery guys, I forgot to ask their names though, were also friendly and worked extrem ... more

Excellent customer service! Patient and helpful!

The no return policy is a joke , you need to hope that you get sent the correct package because if you open the box you cant return

Friendly Staff and Great Service

Salesperson Nathan Cheng really help a lot to looking for right product for you. Had a refrigerator problem and he find one in stock right the way and quickly schedule th ... more

Tried to contact this company twice to schedule a service call to fix a broken Samsung dishwasher. Used the webform first to send in the request, but no response receive ... more

Relatively new facility. It's quite clean and staff are friendly. However it's open/accessible until 6pm only

5 dinning chairs perfectly done, easy communication

Really nice old mattress

Great place to burn some time. Lots of room for kids.

Very nice service and large selection. Friendly staff too. If you want a better price on lights you can find it at home depot or elsewhere but great selection

Fast efficient service!

Scammers!!! Do not go there... Sells broken appliances