Southeast Urgent and Primary Care Centre

I arrived before they even open in the morning, 10 people in the line in front of me. The doctor saw me after 7 hours
May 22nd, 2023

I came in at 10:30AM for stitches and they told me theyre not accepting new patients. Theyre open from 8AM - 10PM l o l
May 15th, 2023

Theres a reason they are poorly reviewed!!! Ive been trying to get in for the past 2 months and they always say they are full, even 5.5hrs before they close!!!!! How can that be?? Ive been trying to get an X-ray of my infected finger for the past 2 months and NO CLINIC HAS BE ABLE TO SEE ME!!! Ive called more or less 15 clinics, Ive been physically to 3 and NO ONE CAN TAKE ME INwhat has happened to our health care system?????
May 10th, 2023

This is the second time I've had to come to this facility and had great experiences. Today I went right at open so it was a bit of a rush period. Staff were very professional and polite, place was clean and tidy. I will say that the online wait times is completely off compared to my actual wait time. Online wait time spiked to 55min but my total visit was closer to 3.5hrs; I don't recall anyone went ahead of me either. Special thanks to NP Girard, I'm feeling much better already. I think the 1* reviewers have unreasonable complaints about this place. Just because the front is empty doesn't mean there aren't patients waiting to be seen in the back before closing. Do you know if they're not under staffed that day? Like that's not a thing these days right? Also why blame the receptionists for literally everything? These are prob same ppl complaining about a restaurant when they can't be seated 30min before closing. If it was that urgent then maybe people should have went to the hospital or planned ahead to arrive earlier. BTW, if you think hospital wait times are quicker, you've obviously never waited 5+ hrs for medical attention.
May 16th, 2023

The whole process is very very slow. While searching on the web, it says they accept patients until 1 hour of closing but they stop at least 4 hours before that. What an harassment when you are in need. They should update that.
May 10th, 2023