BMO Bank of Montreal

This is my favourite location by far. Everyone I have dealt with has been so helpful, friendly, and knowledgeable. I never feel rushed. They all take the time to hear out my questions/concerns, and provide me with in-depth answers. I asked about opening a TFSA account to trade stocks with BMO. An employee was honest enough to advise me to keep my stocks where I have them (in WealthSimple app with zero fees) rather than transferring them to BMO (which would have fees). You'd think since they work for BMO they'd be quick to switch my funds over even if it is at a disadvantage to me. I really respect this employee's honesty and care for my hard earned money!
May 7th, 2023

Horrible service, no one picks up their phones. And multiple times I have been at this branch and I gotten horrible service, one time they were supposed to disconnect my debit card, was told it would take 24hrs and it never worked. Another time, they wouldn't even call and leave a voicemail to let me know they couldn't complete my transaction, instead I had to go back in the branch for the 2nd time that day just to be told it was a no.
May 3rd, 2023

No one pick up the call that I want to make an appointment.
Mar 26th, 2023

I am so upset about one of personal banker I was asking about gic and trying to made appointment with her by email, she even didn't rely me and she could tell me if she can not make appointment for me, but she chose ignore me, it was rude and bad experience at this branch : (
Jan 13th, 2023

Dec 28th, 2022