Parsons Plumbing & Heating Ltd. Co.

I am sorry to say that I have not received such terrible service ever with any service provider. Specially if you are dealing with a Insurer or home warranty program - because Insurers are their customers not the home-owners and they make all efforts to please the insurers by giving reasons to deny claims, Home-owners are not at all their priority. Beware - their technicians will help find reasons on why your claim should be denied. So hire them at your own risk.
Apr 9th, 2023

Do not recommend at all. We asked for a written estimate for a claim and they would not provide it, despite me calling weekly. Finally, 6 weeks later and too late for the claim, they sent an inflated invoice with extra time charged. And they even charged us for a fuse one of their workers blew. Worst of all, our problem is not fixed. Avoid them.
Mar 1st, 2023

Excellent Customer Service
Jan 11th, 2023

Great servis , great workers
Nov 26th, 2022

This company cleaned our furnace and the worker forgot to have a filter/bag on his vacuum and blew fine greasy black soot all through the house. They refused to compensate for his error. Moreover, they were very unprofessional and did not even respond to emails and their receptionist screened calls to deny access to staff. She rudely giggled while giving excuse after excuse why staff were not available. The attached photo shows how black my socks were from walking around the house after this incident. Service: Repair HVAC
Sep 15th, 2022