Smith Agency Ltd

Terrible. Even just having someone pick up the phone is a mission. I called various times for weeks and no one ever answered within their business hours. Emails from their leasing admin are unfriendly and the one time they did answer the phone the person on the other end was rude beyond belief. I wouldnt be expectant to receive any help regarding inquiries and it makes me feel I dodged a bullet. I tried applying for a suite and they proceeded to call all my references knowing they already approved someone else for the suite. And when I inquired to be placed on a waitlist or put in contact with the building manager, they told me a waitlist doesnt exist and I should keep calling their office despite the fact they never answer. Nothing good to say.
May 22nd, 2023

8-4:30. People do job or take off just only to pay their rent!
Apr 29th, 2023

Smith is the worst rental company in existence.the first apartment I ever moved into already had tenants and they were a little behind on rent so I moved in payed the back rent and was promptly evicted destroying my reputation and ability to find apartments in the future.the staff were incredibly rude, threatening,and lied about anything and everything as long as it helped their narrative.if your thinking about renting from these "people" I highly suggest you re think it.ask people that rent from them!
Apr 13th, 2023

They manage the building that my condo unit is in. I always get a prompt response to the property manager whenever an issue arises.
Apr 4th, 2023

Apr 4th, 2023