Premier Property Solutions Inc

Meh oh
Apr 12th, 2023

I had a great experience with Premier Property Solutions. Their team was professional, efficient, and responsive throughout the entire process. They made sure everything was taken care of and went above and beyond to ensure my satisfaction. I highly recommend them for anyone looking for reliable and high-quality property management services.
Feb 23rd, 2023

I rented from Premier Property Solutions when life happened and I found myself needing to rent for the first time in 20 years. From my first contact to my last, Premier was there to help me out. Dan showed me two properties in my desired neighbourhood, Jackie coordinated the lease and deposit (dog/no dog) - they were flexible, and Sherry attended to a few maintenance issues immediately upon request (within 24 hours someone was there to help me out). When circumstance changed again, and I needed relinquish my lease, Premier was flexible and supportive. Jackie walked me through the process, supported sublet applicants, and answered questions well outside of business hours. If I had to rent again, I would definitely go through Premier Property Solutions. Thanks for your support.
Feb 15th, 2023

Dont touch this company with a 1000ft pole. Whoever oversees this property is an immature, disrespectful person. Below is a response I received after inquiring about the Morley property listed on their website.
Dec 4th, 2022

I Highly suggest not renting with this company, and if you do, keep a record of all communication and emails. And be prepared to have emails go unanswered for days, or not answered at all. First We had to share a mail key with the basement tenants of the home which is extremely odd and not secure. We went two weeks without a microwave before it was finally replaced. In our agreement and also in an email sherry states that the main tenants which is us are to maintain the front yard and the basement tenants the back. The basement tenants and then eventually the owners that lived in the basement did absolutely nothing and left us to do it all at our own expenses. We emailed sherry this issue so many times and nothing changed and was always met with a rude and abrasive response from her. Then we went almost 3 months without a working washer and dryer, and no accommodation or empathy was given to us during that time. We also were given no updates. Only received updates when I would email, or call the furniture place directly. We received our notice stating that the owners wanted their whole house back, so we informed sherry we would no longer be maintaining the backyard as that was never our responsibility and again she questioned why I thought the yard was not my responsibility. Thankfully I kept all my emails with her and was able to send the email she sent me stating who does what. Then upon us have already moved out we were essentially accused by sherry and the owners that we had taken some of their furniture and decor. Again, thankfully I had all the proof of what we bought, and she claimed the owners just suddenly "forgot" they had an employee sell their stuff. Very poor communication between sherry and Jackie. Nik also would not answer any of my emails sent when I would email him stating sherry was not answering emails. We had to wait 22 days for our deposits which in the RTB it states 14 and the reason was cause they were waiting on a cleaning invoice? When Invoices can be sent via fax? And why hadn't they ask for the invoice a week and a half ago I'll never know. I could literally go On but I reach the character count limit. This company, especially sherry is so unprofessional and lack just basic communication skills with renters as well as with each other. The only positive experience was Derek who does all the maintenance and Dan who is very nice and listens to concerns and is never rude.
Nov 16th, 2022