Enterprise Rent-A-Car

I would give zero stars if I could. Instead of taking the 100 dollar deposit for damages they took 1000 dollars. They dont show you the amount when youre paying on the machine. I didnt find out til I looked at my credit card statement on my banking app.
May 17th, 2023

I will be renting again mid-June. Always confident when renting from Enterprise!!
May 7th, 2023

Apr 21st, 2023

No issues. Repeat customer. Reasonable staff.
Apr 18th, 2023

Had several bad experiences this winter with Enterprise. After being in a car accident and needing a vehicle, I went with Enterprise. The first vehicle I was given kept getting stuck in an inch of snow. I brought it back to complain and the agent said I was being picky as I'm used to having snow tires. This was not the case. I told the agent to check the tread depth as the tires were almost bald. He said they couldn't be and that their standards are higher than the legal requirements. He refused to measure the depth but eventually did as I kept insisting. After measuring and determining that the depth was below all standards, the car was grounded. Vehicle #2 was no better. The second car I was given left me stranded on the road. Several dash lights came on including the check engine light and the car kept puttering and shaking violently down the road. I returned this vehicle and brought my business to Budget down the street instead. Both vehicles I received from Enterprise had over 60 000 kms and were more than a few years old. I believe they are running their vehicles into the ground. When I went to Budget, I was given a free upgrade and the vehicle was just a few months old with 2000 kms on the odometer. There were also issues with the attitudes of the 2 rental agents that I dealt with. They were both not helpful at all. To add to this, Enterprise charged Manitoba Public Insurance for 3 days of rentals when I physically had the 2 vehicles for less than 48 hours.
Mar 18th, 2023