Rogers

This store has given me the best experience in Canada the staff is amazing especially Jess, She was so knowledgable and she upgraded my plan and treated us with so much kindness, I wish her all the best and tell everyone to come here
May 22nd, 2023

Really unfriendly staff, couldnt be bothered to work out a suitable plan, or discuss suitable options - customer retention is the last thing on their mind! - Ive been to numerous outlets and have found the staff way more friendly and helpful! The staff honestly appear like they are waiting to kill time and take their pay cheque and leave. Honestly recommend checking out the other outlets in the area.
Apr 26th, 2023

I saw a woman slamming her body against the wall outside of that store. Maybe it between that store, and the body shop. Did she work there? It was far out. Also does the guy who lives at 18 glenwood work there? As door to door internet salesman? When someone who looks like one of the people who were (or are?) gang stalking me came to the house, a cop car was outside, and I thought it was him. The guy with Greta van fleet hair cut.
Apr 23rd, 2023

Came in to upgrade my phone and trade in my old one, man I dealt with (manager) was very friendly and efficient, made things clear as well. The manager and other staff seemed to get along really well and it was overall a good atmosphere to be in. A great experience!
Apr 14th, 2023

Wife went into the store to return her Samsung S20 as part of their Upfront Edge Program. Spoke to Jess (who claims on phone to be the manager). Jess took the phone, and claimed she was unable to offer any kind of receipt or proof of return. Wouldn't even allow my wife to take a photo of her account info, showing phone returned. Wife left store, but came back as wasn't comfortable just leaving it with them. Asked for phone back, which they gave her, but didn't bring up her account, or access the system at all, proving that they were doing nothing to enter into the system that the phone had been returned to the company. Don't know if she was going to pocket it, keep it, sell it for cash, but definitely wasn't being returned properly. Called store on Highland, and they confirmed that they can accept the phone, provide a receipt and cancel/refund any charges for the device. Stay far away from the Fairview location if you don't want to get ripped off
Apr 2nd, 2023