Shoppers Drug Mart

Just you guys paying to the employees, this service not 24 hours no one answer the call after 1:00 AM very bad management and servic. people need help. No one cant answer the phone.
May 11th, 2023

Useless vaccination handling. Prevented me from receiving vaccine after paperwork filled out and received and appointment made.
May 9th, 2023

Good
May 7th, 2023

Here's my latest review May 2023 I went to shoppers 2 weeks ago and the experience again was horrible.. I asked the pharmacist a question about a medical issue in regards to my 2 year old son and the girl who was working was unhelpful with every aspect. I even asked if she suggests to go to the doctors and the reply I got "well I don't know" . Seriously what's the point of your job ?? Instead of this ridiculous experience I went to another shoppers by cawthra and burnthorpe and the man who was working at the pharmacy side was unbelievably AMAZING. He asked to see the rash and made a suggestion right away!! And everything he suggested helped!! What a huge disappointment with this shoppers when I've been coming here since I was 14 years old and I've notice it just gets worse and worse!!! Pick your employees better pls I asked for a pcr covid home test kit and employee was holding some for other people yet it's supposed to be first come first serve When I asked he's like well this one is mine and these are for customers that said they were coming in. First off all there shouldn't be a hold for items like that. Plus u have the in front where people were wondering why those couldn't not be handed to us. Smh so unprofessional. 7:45pm on Wednesday Feb 9th
May 18th, 2023

Omg, what kind of pharmacy it is, I highly recommend not to use this pharmacy for prescription medication. They are always ran out. And always lie that they cannot give right now bcz always delaying. My doctor sent percription on April 27,2023 and I went there on May 5th. I was told they cant release right now but you cant pick up on May 10th . I went there May 10th. I was told by another assistant that OH it is early you are due on May 14th. I said why you did not tell before. Instead of apologizing, became ignored and whatever. So mad but it said its ok. On May 14th I went there to pick up . I was told that Oh we dont have right now. We have to order it. I was mad and said, OMG why you guys are doing that . Patient needs it and you guys being not serious. Then the same guy told me OH we have only for a week and rest of need to order. Such a lier and disgusting. If you guys cant switch. Yell at them and put them on the spot. They need different kind of treatment. Some staff needs to be fixed if the manager cant do the job properly , customer definitely can make it happen. Still mad and sad that its not fair
May 14th, 2023