Activecare Medical Clinic

Staff and Doctors are great
Mar 9th, 2023

I brought my son (19) in to see a doctor about his declining mental health. He is on a wait list for a family doctor but needed to be seen. We were not only mocked by the doctor as my son asked I accompany him in for moral support, but he told my son that he looked fine. He shrugged us off, it was the most painful thing I ever had to allow happen because I was powerless. To add insult to injury as we were leaving the same doctor (Dr. Dobrowolski) was speaking to the receptionist about us while shaking his head in disbelief. At us. They both gave us the most hideous look as though we did something wrong. With the declining state of mental health in Ontario and the difficulties in finding family doctors and proper care I find this type of treatment repulsive and it spills over to the reception as well. I dont recommend you frequent this place at all if you care about your health. As a family we still talk about this incident often I wouldnt wish this on anyone.
Jan 28th, 2023

Worst experience EVER! The receptionist is terrible so unprofessional and absolutely RUDE. I called to see if I could either speak to a doctor or have an appointment for my husband who recently was in a motorcycle accident and has a blood clot and on blood thinners. I had a very valid reason and concern to call as he has blood in his mucous and needed some form of direction from someone, Im not calling about cold symptoms as my family doctors answering machine indicated this is the number to call after hours. This woman spoke over me would not even listen to me and said You do realize there are no doctors here today??!! There is no reason to behave in this manner what so ever!! I cant even believe this woman is working the phones let alone working in a health care setting. It seems to be not only myself that has been treated like this as I see from past reviews all I can say is if you dont like your job then leave ,dont make other people suffer because of it! I will be letting my family doctor know about this situation.
Dec 18th, 2022

I would like 0 star to this clinic. The worst receptionist I have ever met. Very rude and unprofessional. I was just asking simple quetions, she started to yelling at me as a patient who needs help. So terrible experience. I suggest anyone who saw this post just look for another clinic.
Nov 18th, 2022

Front desk staff are lovely and doctors are great
Nov 7th, 2022