U-Haul Neighborhood Dealer

The agent was not available to speak to. However, most likely his mother/owner of the store called him up, only to figure he needs to upsale me a truck instead of a van. I could see the Van sitting outside the store. But they won't let me rent it to rip off few extra bucks. But anyways, U-Haul in general is a great company to deal with. I then visited their warden location and got a good deal. Do not let your business slip away because of one or two local deals being lazy and not helpful. Visit the original facility and you will have a car available in no time. Won't visit this place ever going forward. Waste of time.
Nov 21st, 2022

The guy sitting at the till was so rude and was being racist as i m a brown guy and also upon asking what was the extra charge for he is like i m not supposed to tell u that then what was he there for! Poor customer service would never recommend this place to someone
May 31st, 2022

Very nice staff very clean truck and very good prices
May 2nd, 2022

worst uhal location DO NOT GO HERE!!! i would give - stars if i could!! i showed up on time for my reservation and he only had swipe to pay. i have a credit card and it does not swipe so he would not let me pay. my partner with me had a visa debit which we used to pay for to move into the place the first time at a uhal location in oshawa. he took one look at the card and said he would not even accept it. he told us to pay on the online app we made an account went threw the process and it was still telling us to pay in the store. he was very unhelpful new nothing about the site and how to properly direct us on how to pay. when we tried to leave and said we would go to another location he asked us how long would we need the truck for and that we could just pay 200$ cash and he would give us the keys for 24/hrs. this to me sounds illegal so we said no thank you and went to the actual uhal location next to guildwood go station. where we got amazing service, we were able to get a truck and a dolly for the same reservation time and we left the same day with a truck. if you ever think about going or using this location for uhal dont. just go to the legit uhal building which the closet one is located on kingston road next to the guildwood go station. its not worth the hassle going to these little pop shops
Mar 29th, 2022

Worst service of uhaul customer service was the worst he dont even know how to talk and all and arguing with us for no reason I would suggest to not go there as they dont know how to talk with customers and please stop your business you are making uhauls brand name look bad
Mar 6th, 2022