Coad Heating, Air & My Fireplace

The quote process was transparent and detailed. Multiple options were presented, and all my questions were answered to my satisfaction. Rebate programs were explained fully. The workmen who installed the heat pump, furnace and smart thermostat were exceptional. All three were professional, respectful, on-time, and efficient. Clean up after the job was done was excellent. They actually did more than was required, with no change in the cost. I have no hesitation in recommending them for all the services they provide.
Nov 13th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
Apr 20th, 2022

Positive: Professionalism, Punctuality, Quality Service: Heating system installation
Mar 30th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Heating system installation
Mar 23rd, 2022

Please read to the end. We replaced our furnace and A/C in 2022 and couldnt be happier with the process from start to finish. They were so professional and explained every detail giving us all the options to ensure we made the right choice for our needs. Fast forward almost a year. Their after sales service went above and beyond!!!! We came home late tonight and were met with a horrible smell throughout our house. My wife and kids described it like smelling the pool at a hotel, to me it smelled like burnt electrical. It was similar to the smell when my previous fan motor had a meltdown. It smelled like it was coming from the vents so I suspected a fan motor. I called COAD immediately. The technician was very friendly and kind, he asked very simple questions and guided me through a few things to check. His assumptions from what I checked was not the furnace and started asking me what else was around the furnace and we started looking for the source of the smell. Turns out I had a faulty GFI wall plug completely separate from the furnace. It was arcing and melted. His hep may have saved a fire from starting and I could not be more happy that they were there to help. I will always be a COAD customer. Thank you from the bottom of my heart. Services: Heating system maintenance, Heating system installation, Install AC, A/C system maintenance
Feb 2nd, 2023