Enterprise Rent-A-Car

Amazing experience at this location. Super helpful and friendly staff. Love the pickup and drop off option.
May 19th, 2023

Rented a car for the weekend through CAA. I got a great price and all staff members I spoke with both in-person and over the phone were so accommodating, patient, and kind. I will definitely rent from here again.
May 10th, 2023

May 6th, 2023

Very easy to deal with. All cars rented were clean and of decent quality. Friendly and helpful service. Easy location to get to. Always appreciate working with Tim, who takes his job seriously with the lens of a customer. Always know I can count on him to be friendly, fair, and reliable.
Mar 27th, 2023

Terrible service - I rented a car from the Enterprise St. Thomas location, the car was just terrible and the service was subpar. First, there were severe vibration when driving over 80 km/h, which they should have noticed prior to renting out the car. The fact that they gave out a car in that condition raises many questions. When I complained, Enterprise had me drive to Toronto to get the car exchanged, which took hours of driving. Second, Gaurav at this location is a liar and a crook. His only intention is to sell unnecessary services such as insurance and roadside assistance trying to use scare tactics, even after I politely declined as my personal insurance had grand touring coverage for rental vehicles. He said in case of an accident you would have to give me $500 cash as deductible. Little does he know, I used to be an insurance appraiser for a consortium of insurance companies. In fact, if there was an accident, the deductible would be paid to my personal insurance rather than directly to Enterprise or $500 cash to me as stated by Gaurav. Crooks and liars!
May 5th, 2023