President's Choice Bank

PC Mastercard-Great card when there are no issues and if you plan on having this card forever. If you have an issue or try to cancel, be prepared for it to take years to resolve.
Dec 14th, 2022

(Translated by Google) No respectable online or telephone service. I try to close my account and there is no one online in chat or on the phone to answer me in less than 1 hour. I had no response in the Chat in 2 hours. I'm waiting on the phone to close my account with probably account closing fees to be seen... I love President's Choice products in general but, for banking services, PC Finance a big 0/10. (Original) Aucun service en ligne ou par tlphone de respectable. J'essaie de fermer mon compte et il n'y a personne en ligne dans le chat ou par tlphone pour me rpondre en moins de 1 hre. Je n'ai eut aucune rponse dans le Chat en 2 hres. J'attends en au tlphone pour fermer mon compte avec des frais probablement de fermeture de compte voir ... J'adore les produits Choix du Prsident en gnral mais, pour les services bancaires, PC Finance un gros 0/10.
Jul 6th, 2022

The worst customer service ever. Useless virtual assistant. Impossible to get through to speak to life person. Impossible to resolve matter. 2 fraudulent companies -Gamers.store and secretgardens.shop- withdrew money from my account, I immediately reported, but PC MasterCard did nothing. This is hard for a 72 year old leaving on pension!
Jun 23rd, 2022

worst experience, This financial institution is basically stealing from people, yesterday I tried to withdraw some cash from their ATM the ATM Machine deducted the amount from my account without giving me any cash. when I call the customer service they ask me to call the support number on ATM machine, and they ask me to call PC Financials customer service. they both have a super long wait time and do noting at the end of the day. I have sent them an email requesting my money back to my account or I preserve myself the right to take an action ...
Jun 15th, 2022

I've been on the phone for now almost 4 hour's and no one is able to help me. This is regarding an etransfer that was put into my account and auto deposit except I don't see anything. This is the absolute worst customer service,they pawn you off on other departments to find out all the time you have been waiting was the wrong one..awful awful awful service...I think pc is worst then CIBC. I would put zero stars except I can't.
Jun 14th, 2022