BMO Bank of Montreal

Great customer service from the team at this branch.
May 14th, 2023

Ive been banking with BMO over the last three years. This branch is absolutely awesome! Especially, Yusuf Issa. An amazing personal banker. I do travel internationally quite a bit, and as a result I have been doing many wire transfers over the phone. Yusuf has been amazing every single time. I highly recommend him and this branch to anyone tired of empty promises by others.
Apr 7th, 2023

The man at the front could not have been ruder to me. Talking down to me, as if I was five years old. I can guarantee he's not talking to men that way.
Mar 4th, 2023

Staff is selfish. Came here on a business account appointment, but the staff working with one of us switched to chatting about personal banking without even giving a waive to the rest of our group that the business part is done and and left us wasting our time waiting. Then this same staff focused on explaining procedure technicalities to a grumpy old man with poor English who can't stand up waiting in the teller line, rather than focusing on finding an accessible solution for him. When this part was done, the actual advisor who we had an appointment with was no where to be found to follow up, and his colleague had to call him. Overall, we got what we came for, but could have appreciated more attentiveness.
Feb 28th, 2023

Horrible!!! Absolutely brutal!! Made me call twice on the same day and made me wait over an hour both times!!! BMO - Better Make Other plans.... Shame on you as a company... Your customer service has been getting worse and worse over the years.. Avoid them like them like the plague..
Jan 20th, 2023