BMO Bank of Montreal

I don't know what was wrong with the old security guy with curly hair and no teeth! While I was asking a question from him he spat on my shoes. Please be more careful about who are you hiring!
Apr 19th, 2023

There is old white man as security with a very dirty and very bad appearance and attitude stands at the door..my grand mother is a regular customer at branch..he was very rude and aggressive towards her..she will never go there..she will change bank...
Apr 19th, 2023

this new branch has a nice open atmosphere , not hidden away like the old branch. All my dealings with the staff at this branch ( old site or new) have been very positive. Any day to day or financial issues resolved immediately, no fuss.
Apr 18th, 2023

Apr 3rd, 2023

The Indian guy CSR in training said to me when depositing a check that a hold will be placed "because I haven't before deposited that high an amount". Firstly, I wasn't asking and I thought there'd be a hold anyway, but it's irritating for him to throw around unnecessary comments that are INCORRECT. I have deposited much larger amounts before. When I told him that, then it's "oh but was the check from the same person before". This kind of shifting rules that they make up on the spot (that aren't rules at all but staff just not knowing what they're doing yet choosing to babble on making things worse with each word they utter), makes it me dread walking in there again and dealing with this kind. Yet I must because you you can't even deposit a check over 10k through the app or ATM. So while stuck in this country, guess we must endure and put up with this...
Mar 1st, 2023